Careers at Fairmas

Controlling | Reporting | Financial Planning | SaaS 

Join Fairmas as a "Customer Support Specialist Hotelsoftware" (all genders) and support our international clients in getting the most out of our hotel software for financial planning and reporting.

Location: 
Wherever you are – anywhere in Germany | Full-time or part-time | Monday to Friday | Work-life balance guaranteed

Do you have a background in hospitality, controlling, revenue management, or customer support and want to apply your expertise in an innovative software company (SaaS)?

Then Fairmas is the right place for you.

• Balance: No weekend work, no shifts, no overtime.
• Appreciation: Fair pay and a safe working environment.
• Flexibility: Work remotely or from our modern Berlin office – whichever suits you best.
• Understanding: Many of us come from the hotel industry ourselves.
• Purpose: Help hotels around the world stay economically successful.
• Sustainability: Our offices are eco-friendly and perfectly connected.
• Mobility: We subsidize your Deutschlandticket.
• Growth: Through team events and personal development – we support what makes you unique.

• Profile: Education or experience in hospitality, controlling, or customer support;
• Extras: Financial knowledge (e.g. accounting or revenue management) is a PLUS
• Tech affinity: Interest in software and digital tools
• MS Office: Very good skills, especially in Excel
• Languages: Very good German and/or English skills 
• Analytical skills: Strong analytical thinking and quick comprehension
• Work style: Structured, independent, and customer-oriented approach
• Communication: Excellent communication skills with international clients and teams

• Customer support: Provide support via email, phone, and online sessions (1st & 2nd level)
• Training: Conduct product trainings and software demos
• Rollouts: Support and coordinate software rollouts for international hotel clients
• Collaboration: Act as the key liaison between customers, product management & development 
• Testing: Test our software and document test results and bugs

Join Fairmas as a IT Administrator (all genders)
Remote across Germany | Full-Time | Monday–Friday | Work-life balance you can rely on

If you’re curious about how IT systems really work behind the scenes and want to grow step by step — instead of being thrown in at the deep end — you’ll feel right at home at Fairmas. Whether you’re transitioning into IT from another field, ideally hospitality, or already bringing some initial hands-on experience, you’ll find a supportive environment where you can develop your technical skills and build a long-term future in IT.

• Balance: No weekend work, no shifts, no overtime.
• Appreciation: Fair pay and a safe working environment.
• Flexibility: Based in Berlin, you can work remotely or from our modern office 
• Understanding: We’ve been in your shoes – and we know what great IT really takes
• Purpose: Help power the systems behind the scenes so colleagues and clients can operate 
• Sustainability: Our offices are eco-friendly and perfectly connected.
• Mobility: We subsidize your Deutschlandticket.
• Growth: Through team events and personal development – we support what makes you unique.

• System Administration: Support the administration of our Windows/ Linux server and SaaS applications.
• IT Support: Assist our international colleagues with internal IT requests and technical issues.
• Troubleshooting: Analyze and resolve day-to-day IT problems in a structured and solution-oriented way.
• Documentation: Create and maintain a clear and reliable technical documentation.
• Responsibility: Take ownership of your own areas of responsibility as you grow in the role.
• Tools & Innovation: Use modern tools, incl. research/ diagnostic solutions — to support your daily work

Ready to Join Us?
Send us your CV – feel free to include your earliest possible start date. If you have any questions, reach out to us at hr@fairmas.com – we’re happy to help.
You don’t meet every single requirement or have gaps in your resume? No problem!
Apply anyway – what matters most to us are your motivation, values, and personality.

Implementation | Controlling | Reporting | Financial Planning | SaaS 

Join Fairmas as a Software Implementation Specialist  (all genders) for Software Projects (SaaS) in the Hospitality Industry

Location: Wherever you are – nationwide in Germany | Monday to Friday | Work-life balance guaranteed
Do you come from the hospitality industry, the finance department of a hotel, or hospitality management and want to use your experience in an innovative software company specializing in hotel software and financial planning? 

Then Fairmas is the right place for you – the Berlin-based hotel software company that values your industry expertise and offers you a new professional home.

• Balance: No weekend work, no shifts, no overtime.
• Appreciation: Fair pay and a safe working environment.
• Flexibility: Work remotely or from our modern Berlin office – whichever suits you best.
• Understanding: Many of us come from the hotel industry ourselves.
• Purpose: Help hotels around the world stay economically successful.
• Sustainability: Our offices are eco-friendly and perfectly connected.
• Mobility: We subsidize your Deutschlandticket.
• Growth: Through team events and personal development – we support what makes you unique.

• Experience: Background in an administrative role or in project management.
• Hospitality Knowledge: Ideally experience in finance, controlling, or IT within the hospitality industry.
• Software Skills: Very good knowledge of software applications and Excel.
• Analytical Thinking: Strong analytical skills and a good understanding of numbers.
• English: Excellent English skills, both written and spoken.
• Work Style: Customer-oriented, independent, and responsible way of working.
• Communication: Strong communication skills when working with different departments and international clients.

• Customer Support: Support existing & new clients during installation, setup, and implementation of our software
• Coordination: Communicate, align, and coordinate projects with clients, colleagues, and partner companies
• Presentations: Plan and conduct product presentations, software demos, and training sessions
• Rollouts: Coordinate, execute, and actively support software rollouts
• Training Development: Design, manage, and implement digital learning and training content
• Configuration: Configure, implement, and test Fairmas software applications
• Documentation: Create project and product documentation and handle administrative tasks.
• Standards: Define, communicate, monitor, and document product usage standards

Ready to Join Us?
Send us your CV – feel free to include your earliest possible start date. If you have any questions, reach out to us at hr@fairmas.com – we’re happy to help.
You don’t meet every single requirement or have gaps in your resume? No problem!
Apply anyway – what matters most to us are your motivation, values, and personality.